Information We Collect

When you contact us for corporate flower arrangements or gift services, we collect details you supply willingly. This encompasses your name, business name, email, phone, delivery addresses, and particular specifications for your floral needs. We also gather payment information when placing orders, though it is securely handled by our payment partners.

For our corporate clients, we might obtain extra business particulars like registration details, preferred delivery timelines, and budget constraints. This assists us in delivering a customized service aligned with your business requirements.

Our site automatically gathers certain technical details when you visit. This includes your IP address, browser type, device info, and how you browse our site. We use this information to enhance site performance and to understand how customers discover our offerings.

How We Use Your Information

We use your personal information primarily to process floral orders and deliver outstanding customer support. This includes handling your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Pearl Grove Harbor respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost care and implement suitable technical and organizational safeguards to guard it. This encompasses secure data storage, encrypted messaging, and restricted access to personal information inside our organization.

Although we employ robust security measures, no internet transmission method is entirely risk-free. We continually improve our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. In accordance with applicable laws, you may be entitled to access, rectify, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

Users can manage cookie preferences through their browser settings. However, disabling certain cookies may affect how the site functions. For comprehensive details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy applies only to Pearl Grove Harbor and our website. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in how we operate, the services we offer, or applicable laws. If substantial updates are made, we will refresh the "Last Updated" timestamp at the top of this document.

We invite you to check this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or are concerned about how we process your information, please reach out to us.